GetEZQuotes is a marketplace where consumers and local service providers interact. Consumers request project quotes from service providers. In addition to quotes, consumers also consider a business' rating when deciding on who to award a project. Our reviews and project ratings are posted by actual consumers and are never anonymous. Reviews and project ratings are submitted online, through mail or over the phone. They are simple, easy to read and understand.
Once a project is complete a consumer submits via their account a written project review and project rating regarding their experience with the service provider on that particular project. We do not accept reviews from consumers outside our platform. Reviews can only be posted by actual consumers who are members and have experienced the services reviewed. See our Posting Guidelines.
Project ratings are determined by the level of Service, Value, Schedule, Professionalism, and Communication provided by servicer providers and each is rated in the form of a number from 1 to 10, and is a good way to gain useful insight into how a consumer views a service provider's service. All project reviews and project ratings are reviewed by GetEZQuotes prior to going live on the site. In the case of negative reviews we liase with consumers and service providers to investigate and ensure there is sufficient evidence and or grounds for approving such a review. We do not entertain fake, offensive, misleading, defamatory or irrelevant reviews, therefore, we attempt to ensure they are not published on the site if not warranted.
The Business Rating is the average of all project ratings for projects completed. It is intended to give an overall picture of a service provider. A high Business Rating means consumers have provided high project ratings for projects completed by a service provider. A low Business Rating means consumers have provided low project ratings for projects completed by a service provider. To achieve a high business rating a service provider must consistently provide superior Service, Value, Schedule, Professionalism and Communication on projects. Finding reviews and project ratings about our service providers is easy. Look in their profiles ! View Service Providers A service provider's profile is their first impression to consumers, so we require that all fields in the registration process be completed in its entirety ! They must add their business description, location, business services offered, contact person and more.
While reviews can only be done for projects awarded on our site, we recognize that many service providers have been in business and have amassed many happy clients over the years. We believe that by allowing past clients to submit recommendations provides a better picture of a service provider's quality of work and makes for a more reliable quotations platform. We think that recommendations promote competition and accountability among service providers. All recommendations submitted to our site are checked by our support team to ensure they are accurate prior to posting on the site.
We are committed to providing factual information about the services offered by our community of service providers, however, we also want to know about your experience on our site. Without honest objective feedback we cannot improve our website or the offerings to both service providers and consumers. Therefore, we ask that when providing a testimonial you do the following:
To enter a testimonial as a Consumer or Service Provider you must login to your account then select Testimonials from your account menu choices.